Job summary

Synchronicity Care Limited (SCL) / CDD Services are a whollyowned subsidiary company of County Durham and Darlington NHS Foundation Trust(CDDFT).

SCL / CDD Services provides a range of non-clinical Estates, Facilitiesand Procurement services to CDDFT.

SCL / CDD Services are looking to recruit a conscientious,flexible, enthusiastic and customer focussed individual to join our Porteringand Transport Team based at University Hospital North Durham (UHND).

Porter / Drivers are responsible for providingsupport services to the Trusts clinical teams, incorporating the movement ofpatients and supplies within the UHND site.

Main duties of the job

Successful post holders must be of a smart appearance, havean ability to communicate well at all levels, be level-headed and remain calmduring emergency situations, be able to take instructions yet at times prioritiseand act on their own initiative and have a proven ability to work withoutdirect supervision.

A detailed understanding of hospital functions, experienceof working with the general public and proven driving experience are desirablehowever full training will be provided.

The successful applicant must be flexible in their approachto working times, be available to work shifts, weekends and bank holidays whenrequired.

There may be occasions where the successful applicant is required towork at other sites within the Trust.

All posts will be subject to a 6 month probationperiod.

About us

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from :

• A Competitive salary
• Excellent Performance Related Bonus Scheme
• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

Job description

Job responsibilities

To provide a high quality Portering and Transport service aspart of the CDD Services team and ensuring that a continuity of service ismaintained whilst adhering to all relevant policies and procedures.

Provide a courteous, efficient Portering and Transportservice within the trust.

To project a friendly and professional attitude to allpatients, staff and visitors and to demonstrate product knowledge whenenquiries are made.

Main duties include :

Patientmovement

Transport

Clean andmaintain Portering / Transport equipment

Wastemanagement / linen collection deliveries

Collectionand delivery of specimens / pharmacy items / notes and other correctly packageditems

Postalduties (sort, frank mail etc.)

Mortuaryduties

Deliveryof supplies

Respondto and participate in emergency procedures (fire, cardiac arrest etc.)

Transportand change medical gas cylinders

Assistany other staff when required

Movefurniture and equipment

Any otherappropriate duties as required

The above list is not exclusive or exhaustive;the successful post holder is expected to be co-operative and flexible in linewith the needs of the post, department and also the needs of the business.

Person Specification

Qualifications

Essential

Good written / verbal communication skills, flexible, motivated, keen, able to work as part of a team & individually and must have good levels of personal hygiene.

Experience

Essential

A proven ability to work without direct supervision.

Desirable

Worked within a customer facing environment and experience of working within a fast paced team.

Special Skills & Knowledge

Essential

• Good verbal and written communication skills.

Desirable

• NVQ Level 2 Customer Care.
• Full UK Driving Licence with proven driving experience. A detailed understanding of all hospital functions.

Last updated : 2024-04-30